QUESTIONS & ANSWERS

Welcome to LIVIYOUNG web site online store. Terms and conditions stated below applies to all visitors and users of Liviyoung International Sdn Bhd (1583268-P). You’re bound by these terms and conditions as long as you’re on www.liviyoung.com.

Invoice / Cheque / Online / Offline Bank Transfer

Bank : Malayan Banking Berhad (Maybank) Bank Account : 562263607445 Account Name : LIVIYOUNG INTERNATIONAL SDN BHD After you made the payment, please send us the payment details of : 1. Your Username 2. You Full Name 3. Payment slip/receipt (please attach pdf or img) 4. Total amount you have paid : (Total amount of payment) Send above details to our Whatsapp: 0193662386

How do purchase my order on the site?

Please register as our member family before purchasing any product on our website. To order your purchase :- Please login to your Member Area, go to “MALL” and click “MALL E-PIN” or “MALL VOUCHER” or “MALL ROYALTY”  button on left menu.  Click “Add to Cart” button on the products you wish to purchase, and enter quantity of each products and choose type of delivery (Self-Collect or Courier Service).” Self-Collect has no fee for delivery, and you may collect at HQ or any of our store. Our Courier Service fee for Malaysia are followed:

FREE Delivery within MALAYSIA conditions:

Min. RM70 per order and above: Free Delivery. For order below than RM70, Delivery Fee RM8.00 fix charge is included for entire Malaysia delivery (West and East Malaysia).

Important: For Courier Service option, please make sure all the address details such as receiver’s name, receiver’s mobile number and receiver’s full address are correct. You’ll need to double check all the details before proceed. You may also change receiver details by update all the details in the Shipping Details. Next you’ll need to choose your payment method. You’ll need to confirm your payment method has sufficient amount for the purchase.   After the steps before this have been done, you need to reconfirm your order details, and click “Checkout”. Last step, you’ll need to enter your Wallet Password for security purpose, and click “Confirm Order” to complete the order.

You may also scan and email us the above info to:  iliviyoung@gmail.com 

Note: Your purchased will not be delivered until we have this confirmation.